Communication Skills or Advanced Capital Budgeting

Communication Skills: Preparing for Career Success

Author: Thomas Cheesebro

The 3rd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in today's competitive job market. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Because of its ease of use this guide is invaluable to those who need to present information from all walks of life: from students to trainer-facilitators to CEOs. Adult learners who develop the skills presented in this book can expect to experience more satisfying work lives, improved interpersonal relationships, and increased self-confidence.

Table of Contents:

1. Communication.

2. Diversity.

3. Listening.

4. Interpersonal Skills.

5. Presentations.

6. Teamwork.

7. Job Search.

8. Written Communication.

9. Interviewing.

10. Customer Service.

Books about: Treating the Aching Heart or Energy Healing

Advanced Capital Budgeting: Refinements in the Economic Analysis of Investment Projects

Author: Harold Bierman

This book is a companion volume to the author's classic The Capital Budgeting Decision and explores the complexities of capital budgeting as well as the opportunities to improve the decision process where risk and time are important elements.

There is a long list of contenders for the next breakthrough for making capital budgeting decisions and this book gives in-depth coverage to: Real options. The value of a project must take into consideration the flexibility that it provides management, acknowledging the option of making decisions in the future when more information is available. This book emphasizes the need to assign a value to this flexibility, and how option-pricing theory (also known as contingent claims analysis) sometimes provides a method for valuing flexibility. Decomposing cash flows. A project consists of many series of cash flows and each series deserves its own specific risk-adjusted discount rate. Decomposing the cash flows of an investment highlights the fact that while managers are generally aware that divisions and projects have different risks, too often they neglect the fact that cash flow components may also have different risks, with severe consequences on the quality of the decision-making.

Designed to assist business decisions at all levels, the emphasis is on the applications of capital budgeting techniques to a variety of issues. These include the hugely significant buy versus lease decision which costs corporations billions each year. Current business decisions also need to be made considering the cross-border implications, and global business aspects, identifying the specific aspects of international investment decisions, which appear throughout thebook.

About the Author:
Harold Bierman, Jr. is the Nicholas H. Noyes Professor of Business Administration at the Johnson Graduate School of Management, Cornell University

About the Author:
Seymour Smidt is Professor Emeritus at the Johnson Graduate School of Management, Cornell University

The Economics of Sport or On Time Technology Implementation

The Economics of Sport: An International Perspective

Author: Robert Sandy

This text, by three distinguished authors, applies the theories and techniques of economic analysis to sport and topics related to the business of sport. It builds on a basis of introductory microeconomics and continues the discussion, generally at an intermediate standard. The text has an international perspective, primarily the US, Canada, Europe and Australia, and contains relevant and entertaining case studies. The text suits both undergraduate and postgraduate students in that while it provides a clear progression of topics throughout, it also incorporates optional sections in each chapters of a higher and more challenging level.

Table of Contents:

	List of boxes, tables and figures
	Acknowledgements
	Preface
	List of abbreviations
1	Introduction	1
2	Club and league objectives : profit versus utility maximisation	10
3	Demand and pricing	28
4	The labor market for players	64
5	Discrimination in professional sports	104
6	The economic implications of sports broadcasting	127
7	Sports teams and leagues : from a business necessity to dominating cartels	155
8	Sports and economic development	186
9	Financing the facilities used by professional sports teams	215
10	Nonteam sports and incentives	241
11	College sports in the USA and the role of the NCAA	257
12	Government and sports policy	285
	Glossary of terms	305
	Bibliography	310
	Index	341

Go to: Understanding IPv6 or Maran Illustrated Computers Guided Tour

On Time Technology Implementation: How to Achieve Implementation Success with Limited Time and Resources

Author: Bennet P Lientz

Technology implementation guidelines and lessons learned from over 30 years of successful, hands-on project experience.

• How to prevent the top 10 reasons for implementation failure
• Over 200 specific guidelines and lessons learned
• How to implement electronic commerce
• Five example companies from banking, insurance, transportation, government, and manufacturing
• How to use intranet and object oriented methods for maximum advantage
• How to cope with the burden of maintenance, enhancement, and production support
• How to implement knowledge management and data warehousing applications
• How to implement Enterprise Resource Planning (ERP) software
• How to develop and implement software on time and within budget
• How to effectively evaluate, select, and implement software packages
• How to control changing requirements and scope
• Critical success factors in system and business process implementation
• How to apply concurrent engineering to software development
• Experience and tips to develop intranet/Internet based applications

Booknews

Provides step-by-step methods for managing the implementation of a computer system, with an emphasis on establishing a business process plan and strategy as the first step. The authors suggest points to consider when implementing electronic commerce solutions, enterprise resource planning software, knowledge management, and data warehousing applications. They also address how to assess outsourcing, define requirements, transfer data into the new system, evaluate software packages, and negotiate contracts. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Fireside Politics or Perspectives on Organizational Communication

Fireside Politics: Radio and Political Culture in the United States, 1920-1940

Author: Douglas B Craig

During the 1920s and 1930s, the rising popularity of radio prompted subtle but significant changes in how Americans conducted public business and conceived of their community. In Fireside Politics, Douglas B. Craig provides the first detailed and complete examination of the role of radio within political culture between 1920 and 1940--the golden age of radio, when it commanded huge national audiences without competition from television.

Fireside Politics builds upon a wide variety of sources: two major NBC manuscript collections, government documents, papers from the Republican and Democratic parties, broadcasters' memoirs, newspapers, magazines, and the writings of interwar radio enthusiasts, sociologists, and political scientists. Craig begins by covering the development of radio and its evolution into a commercialized, networked, and regulated industry. He then focuses on how the two major parties used the new medium in their national contests between 1924 and 1940, examining radio in political campaigns and debates from the perspectives of the networks, the parties, and listeners. Finally, Craig broadens the argument to encompass interwar notions of citizenship and good taste and their effect on radio broadcasting and its chief actors. He also compares the American experience of broadcasting and political culture with that of Australia, Britain, and Canada. Fireside Politics delivers a thoughtful account of the ways radio metamorphosed into a medium of political action -- a force that affected campaigning, governing, and even ideas of citizenship and civility.

Booknews

Craig (history, Australian National U.) explores radio's influence on how Americans conducted public business and conceived of their community during the golden age of radio. Using diverse sources, he traces the evolution of radio into a commercialized, networked, and regulated industry; describes how the two major parties used the new medium in national contests; explores interwar notions of citizenship and good taste and their effect on radio broadcasting; and compares the American experience with that of Australia, Britain, and Canada. Annotation c. Book News, Inc., Portland, OR (booknews.com)

New interesting textbook: Thin for Good or Pr cticas hol sticas para la salud

Perspectives on Organizational Communication

Author: Tom D Daniels

Now in its fourth edition, this text provides a comprehensive introduction to contemporary issues in organizational communication. The author team is pleased to be joined by Michael Papa, whose years of experience as a consultant and widely published researcher in organizational communication adds a fresh perspective to the text.

Booknews

This survey text is divided into four sections covering foundations, themes, contexts, and applications. Coverage includes communication theory and organization theory; perspectives such as functionalism, interpretivism, and radical humanism; superior-subordinate communication; and leadership. This third edition includes information on Japanese management and the American response, systems theory, cultural change through increased diversity, and computer mediated communication systems. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

Unit I: Foundations1 An Orientation to Organizational Communication Studying Organizational Communication Development of the Field Status of the Field 2 Organization Theory: Prescriptions for Control Scientific and Classical Management Transitional Theories The Human Relations Movement Human Resource Development 3 Organization Theory: Metaphors of Biology A System Theory Equivocality Reduction Theory Evolutionary Psychology and Sociobiology 4 Organization Theory: New Millennium Thought Self-Managed Work Teams and Concertive Control Workplace Democracy Feminist Theories and Organizational Communication The Concept of Emancipation in Organizational Studies Part One Case Studies Unit II: Communication, Relationships, and Media 5 Communication and Its Functions Two Precautions Communication, Information, and Meaning Functions of Communication 6 Organizational Communication Structure Formal Communication Informal Communication Limitations of the Traditional View (and more...)

Knowledge Leadership or Housekeeping Management

Knowledge Leadership: The Art and Science of the Knowledge-Based Organization

Author: Steven A Cavaleri

Business/ Management

Knowledge Leadership
The Art and Science of the Knowledge-Based Organization
Steven Cavaleri and Sharon Seivert with Lee W. Lee


"Knowledge Leadership is a timely response to a widely felt need within the KM field. Practical, readable and with sound foundations, it is a valuable guide for leaders who want their companies to become part of the elite Knowledge-based Organizations…. If you lead, you must read."
— Javier Carrillo, Director, Center for Knowledge Systems, ITESM, Mexico.

"Cavaleri and Seivert help us to understand what knowledge leadership is and show us how to recognize, develop and become knowledge leaders. If more people in business, the professions, and public and voluntary organizations use this book …we will all benefit."
— Colin Coulson-Thomas, Chairman ASK-Europe, Adaptation Ltd, author of The Knowledge Entrepreneur

"Kudos to Cavaleri and Seivert for sharing this enlightening volume…. This book provides a gold mine of tools and it is an invaluable guide to managers…"
— Lynn S. Quinn, Manager, Retail Human Resources, Eileen Fisher, Inc.

"The authors of this well-researched and clearly written book stimulate reflection with intriguing images and practical tools, and they guide towards action with examples from private, public, and not-for profit organizations."
— Ariane Berthoin Antal, Social Science Research Center Berlin and co-editor of The Handbook of Organizational Learning and Knowledge

"A refreshing scholarly perspective…. The authors offer an incisive analysis of how to develop and apply pragmatic knowledge in today's organizations. Realworld industry cases and scientific analyses of knowledge profiles support the conceptual and pragmatic framework while offering tools for bridging the knowing-doing divide."
— Yogesh Malhotra, Founding Chairman, BRINT Institute; Professor, Syracuse University, Whitman School of Management

In Knowledge Leadership, Cavaleri and Seivert describe the dawning of a new era in which individuals are "leading" rather than "managing" knowledge. In the past, many knowledge-based initiatives have failed because leaders underestimated the powerful link between knowledge and performance improvement — and also because they mistakenly thought that "information" was the same as knowledge. Cavaleri and Seivert claim that, while information is a necessary precursor to knowledge, it is not sufficient in itself for improving business performance.

The authors describe notable organizations that use the pragmatic knowledge strategies they describe to gain competitive advantage. Pragmatic knowledge is the result of individuals' developing a deeper understanding of how (and why) things work best in practice. The process of creating pragmatic knowledge transforms key lessons from systems thinking, total quality management, and organization learning into a powerful new business strategy.

To help readers apply the concepts and tools in this book, Cavaleri and Seivert draw on case examples and a decade of original cross-cultural research about knowledge leadership. They also invite readers to use The Knowledge Bias Profile to discover their knowledge leadership style. The book systematically outlines a user-friendly strategy for becoming a knowledge leader and for building high-performing, knowledge-based organizations.

Steven Cavaleri is Senior Executive Vice President of KMCI, Editor of The Learning Organization journal, and teaches at Central Connecticut State University.
Sharon Seivert is President of The Coreporation and Core Learning Services, and author of The Balancing Act and Working from Your Core.
Lee W. Lee is Professor of Management at Central Connecticut State University.

New interesting textbook: Public Opinion or Grover Cleveland

Housekeeping Management

Author: Matt A Casado

An Invaluable Text to Prepare Tomorrow’s Executive Housekeepers for Today’s Hospitality Industry As downsizing practices in the hospitality industry usher in leaner management and fewer operational levels, the role of executive housekeeper is undergoing a dramatic change. Today, the ideal executive housekeeper must be prepared to be a first-line manager—capable of running a housekeeping department with little or no intervention from upper management. Housekeeping Management offers future industry professionals the tools they need to be competitive in this new era—the skills to manage resources, administer assets, and manage all of the technical operations of a busy housekeeping department. Using case studies culled from the author’s extensive experience in the hospitality industry, it demonstrates clearly how theoretical concepts apply to real-life situations. Illustrated with numerous photos and charts, this practical, easy-to-read text:

• Covers management concepts and responsibilities
• Details structural planning for large properties, including models for staffing patterns
• Examines inventory and equipment management, characteristics of materials and supplies, linen and laundry room management, and cleaning functions
• Discusses personnel administration, including employee motivation, turnover, satisfaction, absenteeism, and cultural diversity issues
• Focuses on productivity and cost control, risk management, topical environmental issues, and hotel safety and security

Ideal for two-year or four-year programs, Housekeeping Management is an invaluable resource to help tomorrow’s executive housekeepers acquire the proficiency inmanagement and administration they’ll need to succeed in the hospitality industry.

Table of Contents:

INTRODUCTION TO HOUSEKEEPING MANAGEMENT.
Management of Lodging Operations.
The Executive Housekeeper as Department Manager.
ORGANIZATION OF THE HOUSEKEEPING DEPARTMENT.
Structural Planning of the Housekeeping Department.
Housekeeping Staffing Patterns.
TECHNICAL SKILLS MANAGEMENT.
Management of Inventory and Equipment.
Characteristics of Housekeeping Equipment and Supplies.
Linen Management.
Laundry Room Management.
The Cleaning Function.
HUMAN RESOURCES MANAGEMENT.
Personnel Administration.
ADMINISTRATIVE CONTROLS.
Controlling Operations.
Risk and Environmental Management.
Index.

Monetary and Fiscal Policy Vol 2 or Ethics Organizations

Monetary and Fiscal Policy - Vol. 2: Politics

Author: Torsten Persson

How will the private sector react to different governmental policies? What policies will produce the most desirable outcomes? These two volumes bring together major contributions to a new theory of macroeconomic policy that analyzes which policies are credible or politically feasible, topics that are central to the practical policy debate but that traditional theory cannot address.

Instead of looking at policy as an end product, the contributors approach policy as an ongoing process of revised goals, changes in tactics, and political pressures. They consider what kinds of incentives, within different institutional settings, drive policymaking and the behavior of policymakers. This approach allows more informed answers to questions of which policies are credible and which are politically feasible. It explains why certain monetary and fiscal policies get implemented, and provides insights into situations that occur repeatedly in macroeconomic policy such as the bias toward government deficits, partisan competition, and central bank independence.

Volume 1 examines problems of policy credibility caused by incentives to deviate from announced policy. Volume 2 looks at feasibility problems caused by political pressures generated by the electoral process, the politics of the public debt, issues of the redistribution of wealth, and conflict over the need for economic reforms. Sections are arranged so that the first chapter introduces a topic while those that follow expand on it. The editors provide substantial introductions to each volume as well as short comments at the beginning of each section within the volumes.

Books about: Health Handbook or Childhood Cancer

Ethics & Organizations

Author: Martin Parker

Ethics and Organizations provides a rich and valuable overview of an increasingly important issue for management and organizations in contemporary society. Debates about equal opportunities, environmental responsibility, consumer redress, and corporate governance have given ethics a prominent place in the study of organizations in their social and natural environments. Within the organization, new management styles that seek to energize employees by manipulating their beliefs have highlighted the moral-ethical principles at issue in contemporary management. At the same time, debates around postmodernism and relativism have moved ethics to a new centrality in contemporary social theory. This volume addresses the questions that these and other developments raise for the study of management and organizations, from a multidisciplinary perspective. Ethics and Organizations will be invaluable to advanced-level students and academics engaged in analyzing the moral, political, and ethical dimensions of organization theory and organizational practice.

Software Process Improvement or Building Business Spreadsheets with Excel

Software Process Improvement: Practical Guidelines for Business Success

Author: Sami Zahran

((Shelving Category)) Software EngineeringSOFTWARE PROCESS IMPROVEMENTPractical Guidelines for Business SuccessSami Zahran'This is exactly the kind of book that is needed to spread awareness of the potential of Software Process Improvement and how to succeed in it. As well as presenting current models and methods it contains new ideas and approaches. It will interest and inform not only those who have prior knowledge of this critically important field, but also those who come new to it. It is to be warmly welcomed and recommended.'Colin TullyIndependent Consulting Software EngineerEvery year, software failure is responsible for huge losses both in financial and human terms. While businesses and individuals depend increasingly on their information systems, it is imperative that software is developed to be all the more reliable and robust.This book will help you to manage and control the quality of your organization's software products. Continually dealing with the problems caused by software defects can be both time-consuming and demanding but Sami Zahran's pragmatic approach will take you from reactive fire-fighting to a preventative culture of disciplined and continuous process improvement.This book will help you:· establish a process-focused software development organization· design and implement procedures for developing quality software in time and within budget· benchmark your organization against the industry standards for the software process, including the Capability Maturity Model (CMM), ISO 9001, the new standard ISO/IEC 15504 (originally known as SPICE) and Bootstrap.'In addition to talking about process improvement, Sami Zahran provides useful guidancefrom a practitioner's perspective. He clearly explains the purposes and methods of process improvement, and compares the leading methods, their principal features and characteristics. Most importantly, he discusses the issues which you, the user, will face as you pursue process improvement on your own.'Watts HumphreySoftware Engineering InstituteAbout the author:Dr. Sami Zahran is one of the chief advocates of software process improvement and its impact on organizations. He has over three decades of experience in the software industry assuming senior positions with large organizations including ICL (International Computers Limited), the United Nations, Digital Equipement Corporation, and currently with IBM. He was trained in Software Process Improvement at the Software Engineering Institute at Carnegie Mellon University. Dr Zahran regularly teaches courses on the subject and is an invited speaker at numerous international conferences and workshops.

Book about: Menopause Answer Book or The Management of Obesity and Related Disorders

Building Business Spreadsheets with Excel

Author: South Western Publishing

This text teaches readers how to build business spreadsheets like a pro. Problem-based learning is used to build students' skills as they complete real-life problems. In addition they learn Excel's best features for working accurately and efficiently, how to find and solve common errors, give spreadsheets a professional look, solve printing problems and structure spreadsheets to answer business's common "what-if" questions.

Table of Contents:

	Introduction	1
Part 1	Foundation Skills
A.	Orientation	7
B.	Enter, Delete, Edit Data	11
	Test 1	18
C.	Menu Commands	21
	Test 2	26
D.	Formulas	29
	Test 3	41
E.	The COPY Command	43
	Test 4	47
F.	Moving Things Around	49
	Test 5	54
G.	Presentation	57
	Final Test, Part 1	68
Part 2	Problem Sets
A.	General Business Problems	71
Set 1	Basic Models	77
Set 2	Data Analysis	85
Set 3	Data Math	91
Set 4	Growth Calculations	99
B.	Financial Math Problems Using Excel Functions	107
Set 5	PV and FV	109
Set 6	NPV and IRR	117
C.	Financial Statement Forecasts	125
Set 7	Projection Prep	127
Set 8	Projection, One Sheet	135
Set 9	Multiple Sheets	145
Set 10	Multi-Sheet Projection	153
	Appendices
Appendix A	Efficiency	161
Appendix B	Common Business Formulas and Functions	165
Appendix C	Excel Troubleshooter	171
Appendix D	Guide to Formatting	175
Appendix E	Other Useful Commands and Features	185
Appendix F	Printing	195
Appendix G	The A-B-C-D of Spreadsheet Design	199
Appendix H	Standards and Checking	203
	Index
	Index	207