Business Communication or Mastering Management Skills

Business Communication

Author: Kitty O Locker

This introductory business communication text is organized the way the course really unfolds--from basics of communication, to direct messages, then to reports, oral presentations, on to indirect messages, job resumes, letters, and interviews. The book ends with coverage of interpersonal communication, organizational communication, and managerial and supervisory communication.

Interesting textbook: Executive Coaching or Cities in a World Economy

Mastering Management Skills: A Manager's Toolkit

Author: Raymon J Aldag

With a skills-based approach, this text focuses on the social learning perspective, applying critical managerial tools and techniques. In each chapter, the learner is presented with a short discussion of relevant theory and concepts and then actively participates in the application of these concepts through experiential exercises, self-assessment tools, and case studies. Throughout the text are examples and interviews with practitioners, emphasizing to the learner the importance of the topic at hand.

Table of Contents:

1. The Management Challenge: Critical Skills for the New Workplace
Part I. INDIVIDUAL
2. Understanding and Valuing Differences
3. Problem Solving
4. Motivating Effectively
5. Managing Stress
Part II. INTERPERSONAL
6. Fostering Ethical Behavior
7. Communicating Effectively
8. Leading Effectively
9. Managing Power, Social Influence, and Politics
10. Managing Conflict
Part III. MANAGING GROUPS
11. Managing Teams
12. Building Human Assets
13. Organizational Culture
14. Managing Change
15. Maintaining and Building Skills
Appendix A. Strategic Management
Appendix B. Managing Careers