Employment Dispute Resolution and Worker Rights in the Changing Workplace or Branding Health Services

Employment Dispute Resolution and Worker Rights in the Changing Workplace

Author: Adrienne E Ed Eaton

Have the speed, informality, and low cost of the grievance and arbitration system deteriorated? Has the system become too adversarial? Has it lost its problem-solving character? This book examines the nature and degree of change in workplace dispute resolution in the context of ongoing changes in work and in labor relations.

The volume begins with an editors' introduction that provides context and offers a political perspective on the current state of dispute resolution in the workplace. The chapters that follow contain critiques of the existing legal framework surrounding mandatory arbitration in the nonunion sector and a review of the empirical literature on nonunion dispute resolution. Employment Dispute Resolution and Worker Rights in the Changing Workplace includes sections on grievance mediation, the status of the grievance procedure in workplaces with extensive worker and/or union participation in decision making, and high-performance workplaces. The study concludes with trends in dispute resolution in the public sector and with the alternative dispute resolution system commonly practiced in the unionized construction industry.

Contributors : Lisa B. Bingham, Indiana University; Denise R. Chachere, St. Louis University; Peter Feuille, University of Illinois at Urbana-Champaign; Heather Grob, Center to Protect Workers' Rights; Michelle Kaminski, University of Illinois at Urbana-Champaign; Jill K. Kriesky, West Virginia University; David Lewin, University of California, Los Angeles; Katherine Stone, Cornell University Law School; Arnold M. Zack, Arbitrator

About the Authors:
Adrienne E. Eaton and Jeffrey H. Keefe are both Associate Professors in the Labor Studies and Employment Relations Department at Rutgers University.

Interesting book: Food Combining and Digestion or Marijuana Chef Cookbook

Branding Health Services: Defining Yourself in the Marketplace

Author: Gil Bash

Branding Health Services reveals how leading health care providers including Johns Hopkins, Beth Israel Deaconess and the Children's Hospital of Philadelphia have capitalized on the power of branding. Filled with revealing case studies written by public relations and health care marketing professionals, the text provides a step-by-step primer for health care organizations to build and maintain brand equity.

Designed for:

• Health Care Marketing, Communications and Public Relations Professionals
• Graduate courses in Health Care Marketing & Strategic Planning

Features:

• Book is built upon case studies provided by leading health care providers
• Readers will learn from the successes and failures of provider branding so that they can effectively develop and modify their own branding strategies.

Booknews

Not concerned with the health aspects of branding either cattle or hip teenagers, but with creating, protecting, and enhancing brand names for health service providers. Contributors from communications, marketing and health care discuss such matters as the evolution of health services marketing since Ben Franklin, implications for health care of how consumers use brands, leveraging scientific discoveries to further brand recognition, and building a service line brand around women and heart disease. Annotation c. Book News, Inc., Portland, OR (booknews.com)