Supervision in the Hospitality Industry: Applied Human Resources
Author: Jack E Miller
This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.
Table of Contents:
1 | The supervisor as manager | 3 |
2 | The supervisor as leader | 39 |
3 | Equal opportunity in the workplace | 69 |
4 | Creating a positive work climate | 97 |
5 | Developing performance standards | 145 |
6 | Recruiting and selecting applicants | 179 |
7 | Teamwork and teambuilding | 223 |
8 | Employee training and development | 247 |
9 | Evaluating performance | 283 |
10 | Discipline and employee assistance programs | 315 |
11 | Planning and organizing | 373 |
12 | Communicating effectively | 409 |
13 | Delegating | 447 |
14 | Decision making and control | 471 |
New interesting textbook: Wine and War or Charcuterie
Legal Environment
Author: Jeffrey F Beatty
A focus on human conflict makes the book sparkle. No other text conveys such a passion for this exciting and profoundly important discipline. This comprehensive text meets all AACSB curriculum standards.
Table of Contents:
Unit 1 | The Legal Environment | 1 |
Chapter 1 | Introduction to Law | 2 |
Chapter 2 | Business Ethics and Social Responsibility | 26 |
Chapter 3 | Dispute Resolution | 46 |
Chapter 4 | Common Law, Statutory Law, and Administrative Law | 77 |
Chapter 5 | Constitutional Law | 105 |
Chapter 6 | Torts | 135 |
Chapter 7 | Crime | 164 |
Chapter 8 | International Law | 196 |
Unit 2 | Contracts & the UCC | 225 |
Chapter 9 | Introduction to Contracts | 226 |
Chapter 10 | Conclusion to Contracts | 259 |
Chapter 11 | Sales, Product Liability, and Negotiable Instruments | 290 |
Chapter 12 | Secured Transactions and Bankruptcy | 322 |
Unit 3 | Agency & Employment | 359 |
Chapter 13 | Agency | 360 |
Chapter 14 | Employment Law | 392 |
Chapter 15 | Labor Law | 423 |
Unit 4 | Business Organizations | 451 |
Chapter 16 | Starting a Business | 452 |
Chapter 17 | Corporations | 481 |
Chapter 18 | Securities Regulation | 513 |
Unit 5 | Government Regulation & Property | 545 |
Chapter 19 | Antitrust | 546 |
Chapter 20 | Cyberlaw | 570 |
Chapter 21 | Intellectual Property | 594 |
Chapter 22 | Property | 620 |
Chapter 23 | Consumer Law | 651 |
Chapter 24 | Environmental Law | 677 |
Appendix A | The Constitution of the United States | 1 |
Appendix B | Uniform Commercial Code | 2 |
Glossary | 1 | |
Table of Cases | 1 | |
Index | 1 |
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