Future Search: An Action Guide to Finding Common Ground in Organizations and Communities
Author: Marvin R Ross Weisbord
This book explains how future search conferences -- where people with a stake in an organization gather to generate creative strategies -- can be most effective.
What People Are Saying
Bill Schmidt
Bill Schmidt, Managing Partner, Quality Consultants
This long-awaited gem could be billed as the world's most unpretentious book. These recognized experts simply talk about their work-what they do, why they do it the way they do, how their work has changed over the years, where their boundaries are-it's amazing. They 'empty the bag' and share everything they know: how to conduct a meeting with prospective clients, how to work with a planning team, how to design a conference, as well as samples of workbooks, worksheets, and letters to participants.
Books about economics: Business Organizations for Paralegals or Multinational Finance
Interviewing: Principles and Practices
Author: Charles J Stewart
The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews, as well as the most thorough treatment of the basics of interviewing (including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing). Relevant theory is carefully integrated as a foundation for the practical aspects of interviewing--for both the interviewer and the interviewee. The 11th edition continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research on all types of interview settings, recent interpersonal communication theory, and the effect of equal opportunity laws on interviewing practices.
Table of Contents:
An introduction to interviewing | 1 | |
The essential elements of interviews | 1 | |
A relational form of communication | 4 | |
Electronic interviews | 7 | |
An interpersonal communication process | 15 | |
Two parties in the interview | 15 | |
Interchanging roles during interviews | 15 | |
Perceptions of interviewer and interviewee | 18 | |
< TD WIDTH="70%">Communication interactions | 20 | |
Feedback | 29 | |
The interview situation | 33 | |
Questions and their uses | 47 | |
Open and closed questions | 48 | |
Primary and secondary questions | 51 | |
Neutral and leading questions | 57 | |
Common question pitfalls | 60 | |
Structuring the interview | 69 | |
Opening the interview | 69 | |
The body of the interview | 76 | |
Closing the interview | 84 | |
The probing interview | 95 | |
Preparing the interview | 95 | |
Selecting interviewees and interviewers | 99 | |
Conducting the interview | 102 | |
Preparing the report or story | 113 | |
The interviewee in the probing interview | 114 | |
The surv ey interview | 125 | |
Purpose and research | 125 | |
Structuring the interview | 127 | |
Survey questions | 129 | |
Selecting interviewees | 138 | |
Selecting and training interviewers | 141 | |
Conducting survey interviews | 143 | |
Coding, tabulation, and analysis | 145 | |
The respondent in survey interviews | 147 | |
The recr uiting interview | 157 | |
Recruiting in a rapidly changing world | 157 | |
Preparing the recruiting effort | 159 | |
Obtaining and reviewing information on applicants | 166 | |
Structuring the interview | 170 | |
Conducting the interview | 173 | |
Evaluating the interview | 180 | |
The employment interview | 191 | |
Where are the jobs? | 192 | |
Analyzing yourself | 192 | |
Doing your homework | 194 | |
Conducting the search | 199 | |
Preparing credentials | 204 | |
Creating a favorable first impression | 214 | |
Answering questions | 217 | |
Asking questions | 224 | |
The closing | 227 | |
Evaluation and follow-up | 227 | |
The performance interview | 237 | |
New visions for new organizations | 238 | |
Preparing for the performance interview | 239 | |
Selecting an appropriate review model | 243 | |
Conducting the performance review interview | 251 | |
The employee in the performance review | 255 | |
The performance problem interview | 256 | |
The persuasive interview : the persuader | 269 | |
Five interrelated conditions for persuasion | 269 | |
The ethics of persuasion | 270 | |
Analyzing the interviewee | 271 | |
Studying the situation | 274 | |
Researching the issue | 275 | |
Planning the interview | 276 | |
Structuring the interview | 279 | |
Conducting the interview | 285 | |
The persuasive interview : the persuadee | 301 | |
Be a responsible participant | 301 | |
Be an informed participant | 303 | |
Be a critical participant | 308 | |
Be an active participant | 311 | |
The counseling interview | 319 | |
Preparing for the counseling interview | 319 | |
Structuring the interview | 323 | |
Conducting the interview | 327 | |
The health care interview | 341 | |
Changing views on the health care interv iew | 341 | |
Creating a collaborative relationship | 343 | |
Opening the interview | 347 | |
Getting information | 349 | |
Giving information | 353 | |
Counseling and persuading | 357 |
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